Frequently asked questions

Frequently asked questions

1.Is your solar water pump suitable for different types of water sources?

We offer a wide range of pumps, including submersible pumps and surface pumps, which can be used for a variety of different types of water sources.

2.Can these solar water pumps be used for different depths of well water?

Of course, our solar water pumps are suitable for well water at different depths, ranging from 1 metre to 400 metres.

3.What is the usual working time of a solar water pump?

The usual working time of a solar water pump is 4 to 6 hours.

4.How much water can your solar water pump produce?

We offer a wide range of sizes of solar water pumps with water output ranging from 0.5 cubic metres/hour to 130 cubic metres/hour to meet different needs.

5.How to choose the right solar water pump for me?

In order to choose the most suitable product for you, you can provide the following information:

5.1  Type of water source (well, river, lake)

5.2  distance from the water surface to the ground

5.3  Primary use of the water (e.g. irrigation, livestock water, domestic water, swimming pool circulation, etc.)

5.4  Daily water consumption

5.5  Distance and height of the water source to the point of water use

5.6  Availability of water storage and its capacity

5.7  Type of power supply to the pump (DC or AC/DC)

6.Is it difficult to install this solar water pump?

Installation of the solar water pump can depend on your ability to work with your hands and tools. If you have some hands-on ability and tools, you can rely on the instructions and videos we provide for installation. Otherwise, you may want to consider contacting a third-party construction team or local installation company to assist with the installation.

7.How often do I need to maintain my solar water pump? What parts do I need to maintain?

Solar water pumps usually require maintenance every 3000 hours. Maintenance includes the following steps:

7.1  Clean the solar panels to ensure that the surface is clean and free of dust, sand or dirt.

7.2  Regularly inspect all parts of the pump system, including the pump, pipes, valves, and connections to make sure there are no leaks or damage.

7.3  Check that wires and connections are secure and not broken or frayed.

7.4  Change or clean filters regularly to ensure clean water and proper pump operation.

7.5  Check the quality of the water source to ensure it is not spoiled or contaminated.

7.6  If you have batteries, regularly check the status of the batteries to ensure they are properly charged and not damaged.

8.Do you provide solar panels? How big solar panel is needed to support this pump?

We provide a complete set of solar agricultural irrigation solutions, and will equip you with suitable solar panels according to your equipment needs.

9.What is the life span of the solar panel battery? How often do I need to replace them?

Typically, solar panel batteries last for more than 20 to 25 years. If the performance of the panels is significantly degraded and the problem cannot be solved through repairs, consider replacing the panels.

10.If I want to power appliances in my home, can I connect them?

Yes, when you wish to power appliances in your home, we can provide you with an energy storage system to support the powering of these appliances.

11.Are you aware of any government or tax incentive programmes to support the purchase of solar water pumps?

Different markets have different policies, you can tell us about your market and we will assist you in checking the relevant government or tax incentive programmes.

12.What is the lifespan of this pump?

Generally, the lifespan of this water pump can be about 5 to 15 years.

13.Is there a product warranty period?

Our products are usually covered by a 2-year warranty.

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